Delete your FinSharpe account

1. Open the FinSharpe app and sign in.
2. Tap your initials at the top right.
3. Tap Signed in, at the top of the sheet.
4. Tap Delete account, at the bottom.
5. Press and hold Hold to delete account for 2 seconds.

You are signed out straight away, and the app removes your account data from the phone.

Email info@finsharpe.com from the email address on your account, with the subject Delete my account. We will confirm the request by replying to that address, and delete the account within 7 days.

DataWhat happens

Your account: name, email, password hash, credit balance

Deleted

Sign-in sessions on every device

Ended and deleted

Chat conversations, including any portfolio holdings saved with them

Deleted

Account Aggregator connections

Each consent is revoked at MoneyOne, so no more data can be fetched, and our consent records are deleted

Your financial data

We keep no separate copy on our servers. Holdings saved with a chat go with the chat. The copy in the app on your phone is removed when the app deletes your account. A copy that an earlier version of the web app saved in a browser is not: clear this site's data in that browser

Notification registrations

Deleted

Reports you ran, and their share links

Removed from your account; share links stop working

Access you gave other AI apps to your FinSharpe account, if any

Revoked and deleted. An app that was already connected loses access within an hour

Deletion is permanent. Unused credits are lost and cannot be restored.

Some records outlive your account:

• Records of data-tool calls: the inputs sent to our data tools, which can include holdings. Calls made while answering your chats never carried your account ID. Calls made by other AI apps you connected did, and we remove your account ID from them. We keep both, with the usage totals for those apps.
• Your credit history: the record of what your chat turns and reports cost in credits, and of the credits we added to your account. We remove your account ID from it and keep it, as our record of what answering you cost us.
• AI monitoring records of how your chat answers were produced (LangSmith), which can include your messages and any holdings fetched for them, until they expire, within 180 days.
• Search text our data tools sent to OpenAI to search filings and data sources, which OpenAI may keep for up to 30 days. It is not linked to your account.
• Server logs, which can contain your user ID and IP address, for no more than 90 days.

Server backups that contain your data are overwritten within 2 days.

Our AI routing provider (OpenRouter) and the services that run the AI models for chat keep no copy of your chats, so there is nothing of yours to delete there.

• Disconnect one account without deleting everything: in the app, open Portfolio, open the connection and disconnect it. You can also revoke consents in the OneMoney app or website.
• Uninstall the app to remove everything it stored on your phone. Uninstalling does not delete your account.
• Ask what we hold, or correct it: email info@finsharpe.com. See the Privacy Policy for your rights under the Digital Personal Data Protection Act, 2023.